1 2015-06-08T00:07:52 *** vipul20
2 2015-06-08T03:27:52 *** ThomasWaldmann2
3 2015-06-08T04:48:44 *** vipul20
4 2015-06-08T08:01:00 *** greg_f
5 2015-06-08T09:33:40 *** yask
6 2015-06-08T13:03:35 *** skathpalia
7 2015-06-08T13:07:16 <vipul20> Hi skathpalia: I am working on file uploads. For every file uploaded I've cerated a new item with item_name as: <domain>/<item_id of ticket/<file_name>
8 2015-06-08T13:07:32 <vipul20> Hi skathpalia I am little confused about how to implement this in ticket creation view as there is only item_name and no itemid during ticket create view so if we upload a file it'll be like: <ticket_item_name>/<file_name> but once a ticket is created, in update view we can upload file as <ticket_item_id>/<file_name>. The problem here is that we'll
9 2015-06-08T13:07:46 <vipul20> be diplaying all the files uploaded in the ticket-update view. Since, initial name of the ticket is lost after its creation therefore only files/items of the form: <ticket_item_id>/<file_name> will be available to display
10 2015-06-08T13:08:58 <skathpalia> What would this file have?
11 2015-06-08T13:09:09 <skathpalia> I mean the file uploaded for a ticket
12 2015-06-08T13:10:28 <skathpalia> And you want to implement fileupload in which file is stored as subitem of the ticket
13 2015-06-08T13:10:30 <skathpalia> right?
14 2015-06-08T13:10:36 <skathpalia> vipul20:^^
15 2015-06-08T13:12:36 <vipul20> skathpalia: these will be media files or screen shot images
16 2015-06-08T13:12:51 <vipul20> skathpalia: yes I am trying to store as subitem of the ticket
17 2015-06-08T13:13:07 <skathpalia> As per the current code you can't do that
18 2015-06-08T13:13:27 <skathpalia> as nameless items do not have subitems support
19 2015-06-08T13:13:42 <skathpalia> I mean you can't create subitems of a nameless item
20 2015-06-08T13:14:18 <skathpalia> so the way you are talking about would only be possible if you add subitems support to nameless items
21 2015-06-08T13:14:26 <skathpalia> or there is one more way
22 2015-06-08T13:15:01 <skathpalia> you can add it as a field in metadata
23 2015-06-08T13:26:04 <skathpalia> May be discuss it with tw also
24 2015-06-08T13:26:16 <skathpalia> Lets see what he suggests
25 2015-06-08T13:26:34 <skathpalia> vipul20:^^
26 2015-06-08T13:33:13 <vipul20> skathpalia: what I've done till now is: I've used itemid of the ticket and created new items as <itemid>/<file_name> and wrote a small function to get all the items of the form <itemid>/<file_name>
27 2015-06-08T13:34:43 <skathpalia> But you don't have itemid on ticket creation view, so thsi won't work while creating tickets
28 2015-06-08T13:34:57 <skathpalia> It will work only when ticket is being updated
29 2015-06-08T13:35:26 <vipul20> yes that's the problem which I am not able to understand what should be done
30 2015-06-08T13:36:11 <skathpalia> wait
31 2015-06-08T13:36:29 <skathpalia> you are also not using the notion of itemid
32 2015-06-08T13:37:17 <vipul20> means ?
33 2015-06-08T13:37:26 <skathpalia> what you are actually doing is you are making an item with item_name = <itemid of ticket> and creating the subitems of this item
34 2015-06-08T13:37:43 <skathpalia> you are not actually creating the subitems of ticket item
35 2015-06-08T13:37:52 <skathpalia> I don't think this is a good way
36 2015-06-08T13:38:36 <vipul20> yes, you are right
37 2015-06-08T13:39:05 <skathpalia> I don't think this is a nice way to do so
38 2015-06-08T13:39:17 <skathpalia> Have you discussed this method with Thomas?
39 2015-06-08T13:42:53 <vipul20> skathpalia: not much just told him my plan what I was trying to do.. but not about this issue related to subitem of ticket
40 2015-06-08T13:43:55 <skathpalia> I am asking the way you have done right now(I mean creating an items with name = <itemid> and using it has uploaded file)
41 2015-06-08T13:43:57 <vipul20> I am confused now about how should I proceed, I've already spent a lot of time on this :|
42 2015-06-08T13:44:08 <skathpalia> Have you discussed this with him?
43 2015-06-08T13:45:05 <skathpalia> vipul20:^^
44 2015-06-08T13:45:26 <vipul20> skathpalia: I asked him yesterday but he didn't reply
45 2015-06-08T13:46:20 <skathpalia> Just have his thoughts on this also
46 2015-06-08T13:48:12 <vipul20> skathpalia: what can be another way ?
47 2015-06-08T14:07:14 *** yask
48 2015-06-08T14:09:43 <skathpalia> I said the another way laso
49 2015-06-08T14:09:54 <skathpalia> have an extra field in metadata
50 2015-06-08T14:09:58 <skathpalia> vipul20:^^
51 2015-06-08T14:23:22 *** skathpalia
52 2015-06-08T15:00:55 *** RogerHaase
53 2015-06-08T15:56:05 *** RogerHaase
54 2015-06-08T16:49:38 <vipul20> hi ThomasWaldmann, the method I am using for file upload will not work in ticket creation view as we don't have itemid in create view.
55 2015-06-08T16:49:56 <vipul20> Also, nameless items do not have subitems support. So using this method we're not actually creating subitems of the ticket
56 2015-06-08T16:50:04 <vipul20> what should I do ?
57 2015-06-08T16:52:13 *** therauli
58 2015-06-08T18:04:56 *** greg_f
59 2015-06-08T21:19:38 *** yask
60 2015-06-08T23:28:17 *** wnq
61 2015-06-08T23:31:03 *** wnq
62 2015-06-08T23:42:19 *** wnq
63 2015-06-08T23:44:59 *** wnq
64
MoinMoin: MoinMoinChat/Logs/moin-dev/2015-06-08 (last edited 2015-06-08 00:15:02 by IrcLogImporter)